Call Center Ai Market Growth, Demand & Opportunities
May 3, 2023 ⚊ 1 Min read ⚊ Views 45 ⚊ BUSINESS
According to the latest market research report published by P&S Intelligence, in 2021, the global call center AI market accounted for a $1,982.9 million value, which is on the track to touching $12,910.6 million by 2030, progressing at a CAGR of over 23% from 2021 to 2030. The increasing customer engagement through social media and growing demand for upgraded data analytical abilities, to respond to customer inquiries, drive the market.
According to research, consumer switching costs U.S. firms over $100 billion annually. Because of this, it has become important for firms to enhance their customer services, to increase customer experience. Businesses streamline customer relationship management because of the early deployment of the AI technology in call centers.
