Ivr Self-service Vs. Assisted Service: What Is The Best Approach?

February 8, 2023 ⚊ 1 Min read ⚊ Views 70 ⚊ TECH

Is self-service better than assisted service for IVR solutions? What’s the point of choosing one over the other? As technology advances and customer expectations change, these two previously disparate solutions are increasingly working together. There is more to getting the recipe right than simply combining the various systems.

Read details: https://techinbullet.com/2023/02/08/ivr-self-service-vs-assisted-service-what-is-the-best-approach/

Tags: IVR Self-Service

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